The Plymouth, Michigan-based franchisor sought a solution to help its franchise members improve customer relationships, more efficiently manage their day-to-day business operations, and maintain a competitive edge. The company selected Avanti Slingshot for “its ability to provide a cloud-based, easy-to-use platform, support franchises of all sizes, and integrate seamlessly with other key software tools” that will form its WorkStream technology package.
“We pride ourselves on providing our franchise community with the technology and tools they need to efficiently manage their businesses, and Avanti Slingshot delivers with its robust suite of modules and ability to handle multiple lines of business,” said Joe D’Aguanno, Chief Technology Officer, Allegra Network. “By having essential business information at their fingertips, our franchise members gain a better understanding of their most profitable customers and products.”
According to Allegra Network CEO Mike Marcantonio: “This network-wide arrangement with Avanti Slingshot is a significant win for our franchise members. A robust and advanced Print MIS solution like this has been out of reach for a small independent operation, but we are now able to make it available as a cost-effective solution that is easy to implement and deploy across the franchisee network.”
Award-winning Avanti Slingshot, launched in 2013, is browser-based, providing franchise members with the flexibility to access the system at any time and from anywhere. It was designed to help users centralize a system for quoting, job ticketing, costing and tracking, right through to billing. Avanti Slingshot also scales as a business grows. Additional modules can easily be added as the franchise member potentially expands into new lines of business, such as large format.
“Avanti Slingshot is a fantastic tool to help cultivate a more meaningful customer relationship, helping our clients remain competitive in the ever-changing print market landscape,” said Patrick Bolan, President and CEO of Avanti. “This is the beginning of a long-term relationship between Ricoh, Avanti and Allegra Networks, and we look forward to helping contribute to their continued growth and global expansion.”