Worldwide press manufacturer Heidelberg is celebrating a major achievement this month. The company recently processed its one-millionth order – a milestone for the OEM – from the Heidelberg Logistics Centre in Indianapolis, Indiana, which opened in 2004 and supplies service parts to all of North and South America, including Canada. Over the past 15 years, its logistics centres have processed a combined total of nearly five million orders and shipped them to customers in Canada, the U.S. and around the globe.
Its World Logistics Center (WLC) opened at the company’s headquarters in Wiesloch-Walldorf, Germany about 15 years ago. This laid the foundation for a globally integrated logistics network to supply customers with 95% of parts and consumables in no more than 24 hours. In addition to the original centre in Germany, Heidelberg also operates three more in United States, Hong Kong and Tokyo. “The service promise of our integrated logistics network supports the performance of our customers across the globe, ensuring high machine uptime and reliable quality,” says Bernhard Steinel, who is in charge of Systemservice at Heidelberg.
The centres have over 130,000 different parts in stock, a warehouse for prepress, press and post-press parts, and can deliver to more than 170 countries on five continents with close tracking and tracing of orders.
