Recent investigations conducted by Xerox in the United States have uncovered stolen supplies and equipment on the black market, resulting in serious legal ramifications for several individuals – as well as continued protection of its customers and their equipment, said the OEM. Through supply chain security controls, audits of ordering and consumption, web and marketplace monitoring and fraud mitigation programs, Xerox closely monitors the ordering and distribution of its supplies to help combat stolen supplies that find their way into the black market, the company added. Recent efforts include:
- The termination of a three-year supply theft ring that led to the recovery of more than $1 million in stolen consumables. A Missouri woman is being prosecuted at the federal level for stealing supplies from her office and shipping them to vendors in two other states.
- The detection of metered supplies found for sale in the open market in New Jersey. An employee of a rigging company hired by Xerox allegedly sold more than $60,000 in stolen property and has been indicted on felony theft charges.
- The conviction of a Kentucky man who sold contracted supplies on a personal eBay account. He was sentenced to five years and ordered to pay restitution.
In a news release, the company stressed that it has comprehensive precautions in place to protect against stolen products. Further, it has assembled a worldwide team involved in brand protection and corporate security and has legal departments to combat theft activities. Xerox also cooperates with other equipment manufacturers, along with local law enforcement, customs and excise agencies.
Xerox further suggested that its customers always follow proper policies and procedures to secure and protect their Xerox supplies. Clients are advised to:
- Secure supplies by locking them in a cabinet or storage area.
- Avoid over-ordering and storing excessive stock on site.
- Return unused supplies at the end of the contract or when upgrading equipment.
- Ensure that employees are aware of their responsibilities and risk termination of employment if convicted of stealing.
