Ricoh has maintained its leadership position for the fourth consecutive year in the Managed Print Services (MPS) market according to a report from analyst firm Quocirca titled Managed Print Services Landscape, 2015. Ricoh added that it now “actively manages millions of devices on a global basis for more than 4,000 customers, helping them to grow their businesses by enhancing document infrastructure management, optimizing business processes, driving productivity and reducing environmental impact.” Quocirca noted that Ricoh has “made strong inroads with its MDS strategy and illustrated that it’s innovating across a number of markets – and this shows commitment to expanding its presence in non-core markets.”
“We’re honoured to once again be recognized by Quocirca as a leading managed print services provider for our strengths empowering our customers to best leverage the right solutions to help grow their businesses,” said Carsten Bruhn, Group Vice President & General Manager of Business Services, Ricoh Global Services & Industry Verticals, Ricoh Company Limited. “As the workplace of today evolves, we continue to turn our focus to ‘workstyle’ innovation so we can solve the developing challenges around secure information access and seamless collaboration that our customers are facing.”
“In the past year, we saw Ricoh continue to grow through expanded service offerings, a streamlined business structure and an ongoing shift in focus to workstyle innovation,” said Louella Fernandes, Associate Director of Print Services and Solutions, Quocirca Limited. “Quocirca recognized Ricoh as one of the strongest MPS providers because of its extensive portfolio, including its mature set of business process services. We anticipate consistent growth for Ricoh as it strengthens its services’ capabilities.”
The OEM delivers its MPS offerings to customers under its Ricoh Managed Document Services (Ricoh MDS) portfolio. Its capabilities are supported by more than 30,000 service professionals globally and five regional MDS competency centres. Ricoh works with its customers to adapt and optimize information processes to boost efficiency and address information security concerns, enabling enterprises to tackle the rising costs associated with an un-managed print infrastructure. The company offers its global customers a wide range of services including Application Services, Business Process Services, Communication Services, IT infrastructure Services, MDS, Production Printing Services, Sustainability Management Services and Workplace Services to help manage their unique needs.
Ricoh named global market leader in managed print services for fourth consecutive year by Quocirca
