The company’s parcel-receiving solution SendSuite Tracking Online (SSTO) now has enhanced capabilities – greater location functionality, automated scheduled import of lists and contacts, custom email notifications with package notes, and BYOD (bring your own device) for Apple and Android. “Organizations of all sizes around the world are increasingly challenged to manage the growing number of parcels received each day,” said Tom Hazel, North American Channel Director, Pitney Bowes Shipping Solutions. “We listened to our clients and enhanced the SendSuite Tracking Online receiving solution to better meet their changing needs. From enhanced location functionality to automated importing of lists and contacts, we’ve added capabilities and features to SSTO that make it easier to use, in less time, and with greater accuracy and precision.” The new location functionality allows users to identify the exact recipient’s location – whether an additional company location, building within a campus setting, a floor within a building, a mail stop or a storage area. Being able to pinpoint employee locations for delivery or a storage location for package pick-up can greatly enhance an organization’s receiving operations, said PB. Another new feature is automated scheduled import of employee lists and contacts, which allows administrative users to keep these lists updated in a completely automated fashion. This is accomplished utilizing simple SFTP/FTP connections along with an easy-to-manage user interface.
“Once again, we focused on making it easier for our clients to perform basic, yet critical administrative functions within the SendSuite Tracking Online solution,” Hazel added. “The automated list import feature was a direct result of our current users’ feedback.” Recently, a global insurance company deployed the new SSTO solution in more than 60 of its locations to transition from an outdated manual process to a highly automated workflow – which greatly reduced employee time spent receiving and delivering packages, reduced lost parcels and eliminated data-entry errors. Other new SSTO features and functionality include:
- Custom Email Notification with package notes/comments – allows recipients to receive an email, in real time, when a package arrives with detailed package information.
- Group Delivery – deliver multiple packages to a single recipient location or mailstop under one transaction.
- Date Range Reporting – users now have the ability to report on all package information using a set of standard date ranges, along with the ability to use their own defined date ranges.
- Comments on the Printed Package Label – enables comments to be included with the recipient information on the package label.
- Resend email Reminder – allows users, with one click, to send a reminder that a package has not been picked up.
- Quick Receive Capability – users can quick-scan packages to determine if the package count is accurate when the carriers deliver packages.
- New Feature Client Messages – user notification on any new features(s) added to SendSuite Tracking Online, including a simple message explaining the new feature and its benefits when they sign into the solution.
- BYOD for Apple and android – enables clients to use their own mobile devices to receive and deliver packages.
